We aim to provide reliable and professional home watch services. If you need to cancel or change your service, please notify us as soon as possible.

  • Cancellations: Services canceled 48 hours or more in advance will be fully refunded.

  • Short-Notice Cancellations: Services canceled less than 48 hours before a scheduled visit may be subject to a 50% cancellation fee.

  • Refunds: If you are dissatisfied with a service, please contact us within 7 days. We will review and, if appropriate, provide a partial or full refund.

  • Non-Refundable Services: One-time services already performed cannot be refunded.

  • Recurring Plans: Monthly plans can be canceled at any time with 14 days’ notice before the next billing cycle.